An AI front desk for your travel agency
See how Exydio could help a travel agency answer enquiries at the hour people plan trips, capture dates, party size and budget before the consultation, and keep quotes from going cold.
Trips get planned at midnight, and quotes go cold by Friday
Holiday planning is an evening activity. Somebody gets an idea, opens a laptop after dinner, and fills in four enquiry forms in half an hour. That is the window in which a trip becomes real, and every travel business is closed for all of it.
By the time an agent replies the next morning, two competitors have already responded and the customer has anchored on their numbers. The enquiries that survive then face a second problem: a quote sent and never chased. Most travel business is lost to silence rather than to price.
Agents assume there is nothing to automate because pricing a multi-stop itinerary genuinely requires expertise. It does. But the reply that keeps you in the running is not a price. It is acknowledging the enquiry, capturing the destination, dates, party size and budget, and putting a consultation in the diary while the idea is still exciting.
Exydio does that at the hour it matters, declines destinations you do not arrange rather than wasting a consultation, and chases quotes on a schedule so they stop dying quietly. You spend your expertise on itineraries instead of on being first to reply.
What one missed call costs you
Trip planning happens late at night and on a whim. A form answered the next morning arrives after the customer has already been quoted by two other agents.
What Exydio handles for a travel agency
- Answers enquiries in the evening, when trips get planned
- Takes dates, party size and budget before the consultation
- Books consultations only for trips you actually arrange
- Chases quotes before they go cold
The calls it answers
Real questions travel agents get, handled without anyone stopping what they are doing.
- “Do you arrange trips to Japan?”
- “What do you charge to book it?”
- “Can you do a multi-stop itinerary?”
- “How far ahead should we book?”
What it captures on every call
So the job arrives ready to work, not as a name and a number to call back.
- Destination and rough dates
- Party size, including children
- Budget range per person
- Flexibility on dates and airports
One inquiry, start to finish
Follow a single customer from the call you missed to the one who comes back. This is an example scenario.
- 01
The lead that got away
A couple starts planning a honeymoon at midnight. Your office opens at nine and by then they have filled in three other forms.
- 02
You describe the business
The destinations you specialise in, your fee structure, and what you need to know before you can quote anything.
- 03
Your front desk goes live
Your site is live and enquiries get a real reply at the hour people actually browse.
- 04
The first one it books
Someone asks about two weeks in Japan. The agent takes the dates, party size and budget, then books the consultation.
- 05
The follow-up runs itself
Quotes get chased before they go cold, and every trip stays on the client record for the next one.
Questions travel agents ask
- Can it price a trip?
- No, and it should not try. It captures what you need to quote properly and books the consultation, so your first conversation starts with the facts already in hand.
- Does it handle enquiries for places I do not cover?
- You list what you arrange, and it declines the rest politely rather than booking a consultation you cannot fulfil.
- What about quotes that go quiet?
- They get followed up on the schedule you set. Travel quotes go cold fast, and most agencies lose them to silence rather than to price.
Exydio also works for
Stop losing the calls you cannot take
Describe your travel agency once. Exydio builds the site, answers the phone, books the work, and handles the follow-up from there.
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